I have been trying to have a response from another person in buyer service, Marjorie Nir, I was awarded two X $two hundred voucher nevertheless the “Click this link ” button only can take me back on the AA Website.
27th Oct. I flew from Chicago to Manchester on AA54. You utilised a B757 which was absolutely unsuitable for any seven hr journey. The seats spec/recline/legroom were being what I would assume on a holiday constitution or commuter flight of one hour. Moreover, the reading light-weight did not get the job done and other than the movie there was no channel open up for songs.
I'm quite unhappy with your customer service!!! I do think it had been less expensive for you personally To achieve this to me than to operate the flight that I was initially on, since the flight wasn't comprehensive.
I'm astonished at The dearth of shopper service at American Airways. I used to be a flight attendant for thirty several years and took fantastic delight within the coaching I obtained from American. With a new trip I viewed a passenger and agent argue about which one particular was ruder. There's no obvious enforcement of grooming principles any place in the organization.
Thank you for getting in touch with American Airways Buyer Relations. This is an automated acknowledgment, giving me a chance to share with you right away what is happening together with your information.
We flew Pretty much inside of vision of the desired destination, and after that the captain came on and explained that the technical concern was performing up, and in place of landing the place our desired destination was, they needed to transform back again to have it serviced by individuals which could really do this.
In lieu of a repeat of the, it seems the climate ought to be watched closer. There is certainly as of now a eighty% prospect of rain, storm, doable twister outbreaks.
I have experimented with, with no achievement to succeed in your purchaser service Office. I misinterpret the flight time for your personal flight 3530 and want to change it. I tried contacting in just five minutes of booking this flight but have had no response. I haven't despatched this information in advance of
I just received from the telephone with Connie Sanders during the DFW Workplace. I questioned for her title since she was so form and helpful to us. I've rarely encountered an This Site individual so helpful and caring. If all of your Associates can be like her you would have a beautiful airline.
I used to be fortunate enough to become on board American Airways Flight #32 (LAX – JFK) on labor day….my spouse And that i ended up seated individually…we experienced a Loss of life within the spouse and children and have been gonna nyc for any funeral…….
was in Haiti August 17th,went to the airport eleven-30am as well as the flight was to depart for the US at 1pm and was instructed I'd MISSED MY FLIGHT.But was not provided any essentive to remain for the following day,and was compelled to get A different tickert for August twenty third at my expence.I Pretty much misplaced my position as a result of tht,they offered my seat and put me at an predicted expencies of which I Demand from customers TO BE COMPANCERTATED FOR The cash Missing,WAGES Misplaced.
Worst Airline ever?!?! Misplaced my baggage in Charlotte NC, February 6 following offering it (in conjunction with my spouse’s) to 2 attendants on the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now 11 days later on and soon after getting passed through phone hell and a few extremely non caring persons, I've experienced no Speak to from any individual. The typical answer is “we remain trying to Track down your luggage”. Their questionnaire and all sorts happen to be despatched to Baggage Declare Section but no-one truly seems to have an interest in undertaking everything to alleviate their challenges.
I really strongly never wish to fly with American Airlines ever yet again, their buyer service is Awful!!! I used to be on the flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay more than. Why on this planet do I have to fly to Big apple to return to Virginia. My combat was suppose to leave Miami Global to Laguardia at 5pm. The flight was to begin boarding at 4:30pm and they manufactured an announcement that their can be a fifteen minute hold off And that i went into the counter to check with the consultant if I was likely to make my connection and she instructed me I could be fantastic. The main reason I checked on my connection was simply because my lay in excess of wax only 58 minutes. We’ll we boarded the flight so I assumed I would be great to catch my relationship bug which was so we sat about the airplane for over and hour whilst they set every one of the necessary to correct. They didn't give any person the prospect to try and make alternate vacation which was Definitely Incorrect. I was in Miami for my brother’s funeral considering that Thursday. My partner functions two work and he needed to just take off from do the job Thursday, Friday and Monday from both Positions. I also had to get off myself. The flight finally took off And that i skipped my link.
My spouse And that i need to praise our flight attendant whose title was Rhonda. It's been a few years because we have been dealt with so royally by a flight attendant. Nowadays, most flight attendants “do their occupation’, but Placing forth no extra effort and hard work. Rhonda radiated together with her love for her task and her pride in American Airlines. I think she is among your senior flight attendants, Incidentally she introduced herself. We wish so that you can Get hold of Rhonda and praise her for being these an very excellent personnel and Fantastic flight attendant.